I had Taylormade Automotive install aftermarket shocks on my Tesla. There was a small misunderstanding at first, so I called and spoke with Naeem, who asked me to bring the car back in. When I returned, I walked through my concerns again, and the owner, Ramiro, personally took the time to go on a test drive with me around the areas where I was hearing the noise. He was attentive, patient, and made sure he fully understood the issue. By the end of the day, they not only resolved the problem but truly went above and beyond to make it right. I really appreciate their professionalism and customer care, and I wouldn’t hesitate to return for any future needs.