I am said husband, and I can't rave enough about the service at Taylormade (and my wife, of course, is awesome to take my car to her campus where they pick it up). I have had my car serviced here probably 5 times now. They have always been courteous, extremely fast, accurate in their expectation setting and competitively priced. I have had two issues with work they've done for me. The first was a minor mistake in repacking my bearings, so it made a funny noise. They had it fixed within an hour. The second, as mentioned by my wife, was the clandestine replacement of my alumni license plate holder with one of their Taylormade ones. The old one probably needed replacing anyway, but they were amazingly responsive in ordering a new alumni plate and sending it to us, even offering to install it for me (I think I can handle the job;-). No one person or firm is perfect, but the ones that turn mistakes - big or small - into opportunities to provide great customer service always thrive. Taylormade does just that and has a lifelong customer in me.