5

I always have a positive experience at Taylormade. They're very friendly & knowledgeable and I trust them for advice.

5

One word: Amazing. Like Christy B. I wish I could give them 6 stars! Customer service is alive and well at Taylormade! I came there for a smog check but left practically a new saleswoman for them. I really can't get over how professional, friendly, kind, accomodating and fast their service was. I will definitely be recommending them to everyone I know who works in the SSF area and will go there for maintenanance! Great find!!

5

Since July 2009, I have been using this shop for my auto repair needs. I have been thoroughly pleased with each repair visit. They have proved to be honest; and it is clear they value their custormers and operate in the highest integrity.

5

Love the fact that I can bring my car in for service and get it back the same day otherwise a rental car is offered at no charge to the customer - 5 stars for that! And 5 stars for the entire experience!

Thank you for the great review. We normally go over all the invoices with our customers. The grooved rotor note is a note for us to reinspect when the car comes back in for service. Please call us if you have any other questions. Thank you again.

- Taylormade Automotive
5

I absolutely love Tayormade. When ever I have had to have service done on my car Romero or Scott have always been very professional and friendly, they have never tried to sell me something my car didn't need. I completely trust Taylormade.

5

When your car breaks down, it stinks. Taylormade made it less painful. Everyone at Taylormade was awesome! I was always informed, the repairs were completed really quickly, and for a fair price. I was treated like every customer wants to be treated. I feel good about recommending Taylormade to anyone and will go back whenever I need service or repairs for all of my vehicle.

5

Customer service was awesome. They even came and picked my car up and brought it back to me when it was done. Would recommend Taylormade to everyone!

5

one of the best repair shops in town !!

5

In this day and age finding a good mechanic is few and far between. I started taking my car to Taylor Made when my parents company took their cars to them. The owner Romero is wonderful, very upfront, honest, and will tell you exactly as he see's it. He will let you know if something needs to be worked on but can wait until next time if you are tight on money. They are fast and will even drive your car to you within a few miles. I highly recommend them for the best auto service in the bay!!

5

seriously, 6 stars! and, i'm cranky lately! i don't know how they are so nice?!? but they are. customer service, professional demeanor, accomodating, friendly-- all above and beyond what i have come to expect from a mechanic or any other service provider. really! so, just brought in the 2004 murano for some deferred maintenance and burning oil/fluid smell. they were polite, helpful, respectful. they did the job, in the tme promised! and when i had a conflict with getting over there to pick up the car before they closed, they were more than helpful to make it work. they gave me the option to pick up the car over the holliday week-end, while they were closed, as the manager was coming in for a few hours, gave me his personal cell # to call if i wanted to come then, or leave it in the facility, safe and secure, until after the long thanksgiving week-end was over. nice! accomodating! and, it was me that couldn't get over there, not at all their fault or under their control. so, came to get the car, got a ride from bart to the shop from them. the car was done, washed!!, and it cost a bit less than the estimated cost!! fantastic! again, super friendly and polite. i have to admit, i was sort of taken aback at how nice they were. i am unfortunately not used to people giving good customer service. wow! what i nice change of pace! i never once had that feeling i was being taken advantage of because i'm a woman and don't really know cars. nice! when i got the car back, the wheel lock key was out of the original packaging, and just in the car. called romero to ask him about it. i explained i had not yet registered the key, and did they still possibly have the package with the info/ serial # to register it. i told him i felt it was my fault for not being clear that I still wanted and needed that package. he said no, it was gone. he apologized, and get this! he offered to order an new one, register it under my name and info, and install it on my next visit. FREE of charge. holy crap, unless the car blows up on a future visit (don't expect that to happen, btw ;) ) I have a new mechanic. and one i actually like and trust. yippee!!

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